01
What is paytrack?
paytrack is a finance and payment tracking platform for businesses that manage hire purchase agreements, installment payments, contribution groups, manual payments, online payments, receipts, reminders, and reports.
FAQ
Questions before you trust paytrack with collections?
Learn how paytrack supports hire purchase agreements, instalment collections, contribution groups, reminders, online payments, QR collection, and reports.
Payments
Paystack, QR links, receipts
Tracking
Customers, agreements, balances
Teams
Reminders, reports, audit history
Support-ready workflows
Receipts, QR collection, reminders, and audit records are built into the same finance workspace.
Answers
What teams ask before switching
Short, practical answers for operators comparing paytrack with spreadsheets, manual follow-up, and generic accounting tools.
02
Is paytrack payroll software?
No. paytrack is not a payroll system. It is built for customer payment tracking, installment management, hire purchase agreements, contribution groups, and collection workflows.
03
What is hire purchase software?
Hire purchase software helps businesses document financed sales, create installment schedules, track payments, monitor outstanding balances, and follow up on overdue customers.
04
How do installment payments work?
Installment payments split a customer's balance into scheduled payments over time. paytrack helps businesses track each due date, amount paid, partial payment, outstanding balance, and overdue period.
05
How do I track customer payments?
Create customer records, attach agreements or contribution groups, record manual or online payments, and use paytrack dashboards and reports to monitor history, balances, and overdue accounts.
06
Can customers pay online?
Yes. paytrack supports online collections through Paystack so customers can pay using supported Paystack payment methods.
07
Does paytrack send reminders?
Yes. paytrack supports SMS and email reminders for payment follow-up.
08
Can I generate receipts?
Yes. paytrack can generate customer payment receipts and payment history records for completed payments.
09
Can I export reports?
Yes. paytrack supports PDF reports for customers, agreements, contribution groups, and payment tracking workflows.
10
How secure is paytrack?
paytrack uses secure authentication, protected session cookies, role-based permissions, audit trails, and a cryptographic ledger for important finance events.
11
Can I scan QR codes?
Yes. paytrack supports QR-code workflows for quickly opening customer, agreement, or contribution collection pages.
12
How does the cryptographic ledger work?
The ledger links important finance events with cryptographic hashes so records can be reviewed for integrity and tampering is easier to detect.
Still comparing options?
Start with the free beta and test customer records, agreements, payment history, and reports with your real workflow.